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Terms and conditions
TERMS AND CONDITIONS OF USE
- DEFINITIONS
In these Terms and Conditions, "we", "us" or "our" refers to BGAME888, while "you" or "your" refer to the user accessing our online casino services.
- ACCEPTANCE OF TERMS AND CONDITIONS
By creating an account on our website, accessing our mobile app, or using any of our online services, you acknowledge that you have read and understood these Terms and Conditions. If you do not agree with them in whole or in part, please refrain from proceeding further.
- REGISTRATION REQUIREMENTS
To register for a BGAME888 account, you must provide accurate personal details and satisfy the age requirement (18 years old minimum). You shall not share your username, password, or any other security information with third parties.
- ACCOUNT MANAGEMENT
You are responsible for managing your account securely by updating passwords regularly and monitoring transaction activities. We reserve the right to request additional documentation verifying your identity before processing transactions or granting access to certain features.
- DEPOSIT AND WITHDRAWAL TERMS
Deposits: All deposits into BGAME888 accounts must be made through one of our approved payment methods (including True Wallet). The minimum deposit amount is THB 50, while maximum daily/weekly/monthly limits apply and may vary based on your account status or other factors.
Withdrawals: You can request withdrawals via any supported method. A processing fee will not be charged; however, please note that bank transfer times may affect the receipt of funds. Please confirm with us if you experience difficulties withdrawing your winnings.
- GAME RULES AND LIMITATIONS
We operate games based on rules and limitations published within each game's interface or otherwise communicated to users through in-game notifications, email alerts, or our website updates. You agree to play by these terms and acknowledge any potential risks associated with gaming.
- FAIR PLAY AND RISK MANAGMENT
BGAME888 employs Random Number Generators (RNGs) certified by iTech Labs to ensure game fairness. We comply with international standards for responsible gambling practices but cannot guarantee outcomes or predict winnings/losses.
- WAGERING REQUIREMENTS AND PROMOTIONAL OFFERS
To participate in certain promotional offers, you may need to fulfill wagering requirements as specified for each promotion (in line with general industry standards). In addition to promotions, we reserve the right to vary these conditions at our discretion or terminate them entirely without liability.
- CUSTOMER SUPPORT
BGAME888 offers 24/7 multi-lingual support via Live Chat, email, LINE official account (@BGAME888), and other communication channels. Agents are trained to address various user queries but do not provide investment advice or gaming guidance; their role is solely informational. Customer support hours: 08:00 - 22:00 ICT (excluding Thailand).
- COPYRIGHT AND INTELLECTUAL PROPERTY
We retain all rights, title, interest and ownership of our content, logos, graphics, trade dress, trademarks (registered and unregistered), patents, software, source code, business name, company names or styles embodied in any materials.
- TERMINATION OF SERVICE AND USER AGREEMENTS
BGAME888 may terminate services with immediate effect for cause including but not limited to violating applicable laws, terms of service, failure to provide accurate account information or upon our reasonable discretion due to security concerns, technical difficulties or the need to comply with regulatory requirements (in which case no prior notice shall be required).
- GOVERNING LAW AND JURISDICTION
All disputes arising under or in connection with these Terms and Conditions will be governed by and construed according to applicable laws of Thailand, excluding any rules that might otherwise apply.
- CHANGES TO TERMS AND CONDITIONS
We reserve the right to modify these Terms and Conditions at our sole discretion, as well as add new terms to cover regulatory changes without advance notice. Users acknowledge being bound by revised versions from their acceptance date onwards.
- DISPUTES RESOLUTION
BGAME888 adopts dispute resolution through formal internal review processes or, failing this, submission to binding arbitration administered in accordance with applicable laws of Thailand. Disputes will be resolved in Thai language as stipulated.
- GOVERNING LANGUAGE
These Terms and Conditions are written exclusively in the English Language; no verbal promises can supersede them unless documented otherwise by BGAME888 management in a separate agreement executed under proper legal authority.
- ACKNOWLEDGMENT OF TERMS AND CONDITIONS AGREEMENT
You confirm your acceptance of these Terms and Conditions as a whole, acknowledging you have reviewed, understood all points above fully prior to creating an account or accessing our online services (including those which might be altered at any time). By participating in gaming activities with us after reading these terms, you will ensure that every term remains entirely intact.
- LEGAL RESPONSIBILITY
BGAME888 is not liable for direct losses incurred by its users due to system downtime (though the company strives to maintain uninterrupted performance). BGAME888 shall hold no obligation or liability for any errors resulting from your actions while gaming with us if caused by failure in fulfilling these terms of service.
- PERSONAL DATA PROTECTION AND CONFIDENTIALITY
In accordance with applicable regulations, we are responsible for safeguarding users' personal details collected during registration (and as a result of any user transactions). Users agree to allow BGAME888 the right to share relevant information should there be a legal requirement or if necessary under our obligations for providing gaming services. Please refer to Privacy Policy which will be made available through our website and is intended for compliance purposes only.
- ACCOUNT MAINTENANCE FEE
Should an account remain inactive (no login, deposit, withdrawal) for over 365 days since initial registration date the holder of such account shall pay us THB100/month until activities are recorded on their respective gaming accounts in question again.
- GOVERNING REGULATION AND AUTHORIZATION TO GAMBLE IN THAILAND
These Terms and Conditions have been created to be subject only and solely as dictated by the law prevailing in Thailand.